Delivery Information - PLEASE READ CAREFULLY
- We will contact via email or phone once payment has been received to confirm a delivery date. Deliveries are normally completed within 3 working days of receipt of payment but may vary slightly depending on product availability. For trade customers with accounts, delivery will be arranged at the time of placing your order.
- Our products are temperature sensitive and are hand packed in polystyrene boxes to preserve the contents.
- Our delivery days are Tuesday to Friday during the day. By prior arrangement we may be able to deliver on alternative days or at specified times, however there may be an additional charge for special requirements. If this is the case please contact our sales team on +61 2 9737 8809 to arrange.
- All our products are delivered by national courier throughout the UK Mainland only. NB/. Online purchases for delivery outside the UK Mainland will not be fulfilled. Orders of this type MUST be placed by phoning our sales team on+61 2 9737 8809.
- All products require a signature as proof of delivery.
- Once a delivery has been scheduled you will be required to give us 48 hours notice prior to delivery if you wish to change the date or address. It is the purchasers responsibility to ensure sufficient arrangements are made to accept delivery on the notified day. If nobody is available to sign for the goods or if the courier is unable to contact you by phone (should additional directions be required) we will fail the delivery and attempt to rearrange for an alternative day. MK TRADERS products are perishable, we will accept no responsibility for spoilt goods due to failed deliveries of this nature.
- In the unlikely event of damage or a delivery error you must report the issue to us by telephone on +61 2 9737 8809 on the next working day by 10am. MK TRADERS reserve the right to inspect all products of this nature.
- Please ask for further details if required when you place your order.
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